Privacy Policy

Last Updated: May 24, 2025

1. Introduction

This Privacy Policy describes how thekeunpie.com (“we”, “us”, “our”) collects, uses, and protects your information when you use our TikTok content automation service and educational platform (“Service”).

2. Information We Collect

2.1 Account Information

  • Email address for service registration
  • Phone number for verification and support
  • TikTok account authentication tokens
  • Make.com workflow configuration data
  • Educational platform membership information
  • Community participation data (Daangn Market group membership)

2.2 Technical Information

  • IP addresses for security and service delivery
  • Device and browser information
  • Service usage logs and analytics
  • Comment data and interaction history
  • Uploaded media files and associated metadata

2.3 Content and Communication Data

  • Video titles, descriptions, and hashtags
  • Publishing schedules and preferences
  • Upload success/failure status
  • Comments and user-generated content
  • Course participation and progress data

We DO NOT collect or store:

  • Your actual video files (beyond temporary processing)
  • TikTok or social media account passwords
  • Personal content within videos
  • Financial information (payment processing handled by third parties)
  • Precise location data (IP-based location only)

3. How We Use Information

3.1 Service Delivery

  • Authenticate with TikTok API on your behalf
  • Process and execute automated publishing workflows
  • Monitor service performance and reliability

3.2 Communication and Support

  • Send service notifications and updates
  • Provide customer support via email and phone
  • Notify about important service changes
  • Facilitate community participation and course access

3.3 Educational Services

  • Manage course enrollment and access
  • Track learning progress and participation
  • Facilitate community interactions
  • Verify prerequisite requirements (Daangn Market group membership)

4. Information Sharing

4.1 Third-Party Services

We share limited data with:

  • TikTok: Authentication tokens and content metadata for publishing
  • Make.com: Workflow configuration and execution data
  • Cloud Storage Providers: File access for content retrieval
  • Daangn Market: Verification of group membership for course access
  • Payment Processors: Transaction processing (we don’t store payment details)
  • Email Service Providers: Communication and notifications

4.2 Legal Requirements

We may disclose information when required by:

  • Legal process or court orders
  • Government agency requests
  • Protection of our rights or safety

4.3 Business Transfers

Information may be transferred in connection with mergers, acquisitions, or asset sales.

5. Data Security

5.1 Technical Measures

  • Encryption of data in transit and at rest
  • Secure API token storage
  • Regular security assessments
  • Access controls and authentication

5.2 Organizational Measures

  • Employee access restrictions
  • Regular security training
  • Incident response procedures

6. Data Retention

6.1 Active Accounts

  • Account data retained while service is active
  • Logs maintained for operational purposes
  • Authentication tokens refreshed as needed

6.2 Account Termination

  • Most data deleted within 30 days of termination
  • Some logs retained for legal/security purposes
  • Backup data purged according to retention schedules

7. Your Rights

7.1 Access and Control

  • Request copy of your personal data
  • Update or correct account information
  • Delete your account and associated data

7.2 Data Portability

  • Export your workflow configurations
  • Request data in machine-readable format

7.3 Opt-Out Rights

  • Unsubscribe from marketing communications
  • Disable certain data collection features

8. International Data Transfers

  • Data may be processed in countries outside your residence
  • We ensure adequate protection through appropriate safeguards
  • EU users: Data transfers comply with GDPR requirements

9. Children’s Privacy

  • Service is not intended for users under 13
  • We do not knowingly collect data from children
  • Parents may contact us to remove child’s information

11. Cookies and Tracking

11.1 Essential Cookies

  • Authentication and session management
  • Security and fraud prevention
  • Service functionality and user preferences

11.2 Comment and Interaction Cookies

  • Save user details for convenience in comments
  • Remember display preferences and settings
  • Track user engagement with content

11.3 Analytics and Performance

  • Monitor website performance and usage
  • Identify technical issues and improvements
  • Aggregate statistical information (anonymized)

11.4 Embedded Content

  • Third-party content may set additional cookies
  • Social media embeds may track interactions
  • External video players may collect viewing data

12. Media and Content Handling

  • Uploaded images may contain location data (EXIF)
  • Users responsible for removing sensitive metadata
  • Profile pictures visible in comments (via Gravatar)
  • Content retained for spam detection and moderation

13. Regional Privacy Rights

13.1 South Korean Residents (PIPA)

  • Right to consent and withdrawal of consent
  • Right to access and correction of personal information
  • Right to request suspension of processing
  • Right to request deletion of personal information
  • Protection of sensitive personal information

13.2 International Users

  • We comply with applicable privacy laws in your jurisdiction
  • Additional rights may apply based on your location
  • Contact us for specific regional privacy inquiries

12. Changes to Privacy Policy

  • Material changes will be posted on our website
  • Users notified via email of significant updates
  • Continued use constitutes acceptance of updated policy
  • Previous versions available upon request

14. Data Processing Basis

We process personal information based on:

  • Consent: For marketing communications and optional features
  • Contract Performance: To provide requested services
  • Legitimate Interest: For service improvement and security
  • Legal Obligation: To comply with applicable laws

15. Contact Information

Privacy Officer:

  • Email: thekeunp@thekeunpie.com
  • Phone: 010-4173-4332
  • Address: 논현로72길 19, Seoul, South Korea

General Inquiries:

  • Website: https://thekeunpie.com
  • Educational Platform: thekeunpie.ngrok.app

16. Complaints and Disputes

For privacy-related complaints:

  • Contact us directly first via email or phone
  • File complaint with Personal Information Protection Commission (Korea)
  • Seek legal remedy through appropriate channels if necessary